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Uphold Loyalty Rewards Program - Terms and Conditions

Last updated Dec 12, 2024

Uphold Loyalty Rewards Program (the “Rewards Program”), which shall begin on December 11, 2024 at 00:01 AM Eastern Daylight Time (EDT), is a program that aims to enhance your Uphold experience with a leveled reward system. As you fulfill different tasks and progress through levels you unlock unique rewards and benefits making your experience at our platform even more fulfilling. By participating in the Rewards Program you acknowledge that you have read, understood, and agree to comply and adhere to the following Rewards Terms and Conditions.

Eligibility

The Uphold Rewards Program  is open to all natural persons who: 

  • reside in the United States (excluding Samoa, Guam, Louisiana, Northern Marian Islands, Colorado and NY);
  • are 18 or older on December 11, 2024 at 00:01 AM Eastern Daylight Time (EDT); and, 
  • are active users of the Uphold platform, have successfully verified their identity (IDV) and completed certain Uphold “know your customer” procedures; 
  • are customers of Uphold in good standing, in compliance with the Uphold Platform Terms and Conditions.

Key Tasks and corresponding Rewards

Our Rewards Program offers a leveled structure where each level unlocks a new set of benefits. More tasks you do, the more benefits you get. To continue enjoying the benefits of your unlocked level, you must maintain the requirements for that level.

To unlock all levels of the Rewards Program, you will need to complete all three (3) tasks (after completing task 1 you can complete the rest of the tasks in any order):

  1. Log into the mobile app at least once per month to receive  up to 5.25% APY reward on your  holdings of participating stablecoins for this month. This task shall be completed on recurring bases each month to continue to receive the reward.
  2. Successfully make a deposit of at least fifty US dollars (US$50) into your eligible account to gain access to Uphold’s Head of Research, Dr. Martin Hiesboeck, research library from the month of task completion.
  3. Complete an eligible transaction as identified below (the “Eligible Transaction”)  in the amount of at least fifty US dollars (US$50) on the Uphold platform to unlock 24-hour early access to new tokens listed on the platform. The Eligible Transactions include any completed purchase, swap, or sale of a supported crypto asset on the Uphold platform. All other transactions are excluded.

Privacy

All information provided by you and collected by Uphold in connection with your participation in the Rewards Program will be subject to and will be treated in a manner consistent with Uphold’s Privacy Policy as applicable in your jurisdiction. By participating in the Rewards Program you agree that Uphold may collect and use the information provided in accordance with our Privacy Policy.

General

Your participation in the Rewards Program does not guarantee earnings or a specific reward amount. Rewards are subject to change and may fluctuate based on market conditions beyond the Uphold’s control. In no event will Uphold be  liable to you for any decrease in the value of rewards or loss of earned rewards due to market volatility, technical issues, or other unforeseen factors.

You are responsible for any costs associated with claiming any reward. You will be solely responsible for reporting and payment of any and all taxes, that may result in claiming your rewards. The platform does not provide tax advice or documentation beyond standard transaction records. You should consult your tax advisor to understand your obligations related to reward earnings under applicable laws and regulations.

Rewards must be accepted as awarded with no substitutions. Uphold shall bear no responsibility whatsoever for injuries, losses, or damages of any kind that result from participation, acceptance, possession and/or use of any Reward.

Uphold shall not be responsible for any technical or computer errors, delay or restriction of the ability for the Rewards Program to take place or if the Rewards cannot be distributed due to delays, interruptions, or failures due to acts of God, war, natural disasters, weather, acts or threats of terrorism, strikes, lockouts, labor disputes, work stoppages, fire, acts of government, or other events outside Uphold’s reasonable control.

Decisions of Uphold are final on all matters of fact, interpretation, eligibility, procedure and fulfillment in respect to this Rewards Program. Uphold reserves the right at any time to modify, amend, suspend or terminate this Rewards Program or to modify, amend, supplement these terms and conditions, in its sole discretion.

Except where prohibited by law, participants agree that: (1) any and all disputes, claims or causes of action arising out or connected with the Reward Program or any Rewards shall be resolved individually, without resort to any form of class action, and exclusively by arbitration or alternate dispute resolution, as selected by Uphold, to take place in the Marin County, California; (2) claims, judgments and awards are limited strictly to actual out-of-pocket expenses incurred during program participation, excluding attorney’s fees; and (3) participants hereby waive all rights to claim punitive, incidental and consequential damages and any other damages arising out of participation in the Rewards Program, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions and the decisions of Uphold in connection with the Rewards Program, shall be governed by and construed in accordance with the laws of the State of California, without regard for conflict of laws doctrine. Should any term or provision of this paragraph or any other rule herein be concluded to be void, unenforceable or contrary to applicable law as provided herein, such term or provision shall, but only to the extent necessary to bring the rule within the requirements of such law, be deemed to be severed from the other terms and conditions; and the remainder of these Terms and Conditions shall be given effect as if it had not included the severed item.